The result is a unique knife every time, and this is highlighted with the number marking on each one. Find your bookmarks in your Independent Premium section, under my profile. I’m beginning to feel that they’ve taken my money and completely conned me. It didn’t disappoint and aced our sharpness test. it is even better than the picture. The wide blade and scalloped … Unfortunately for you this excuse is clearly a lie, because, guess what, I ordered 2 items on the same day, one of which (the cheaper one) arrived within days. You must think people's heads zip up the back. … Santoku knife: The Santoku knife originated in Japan and, unlike the Chef’s knife, its tip curves downwards and the blade is thinner. This is a beautifully traditional Japanese knife that offers outstanding performance in modern kitchens. Buyer Beware. Santoku knives are between 5-8” long and chef knives are usually 8-10”. Of all the tools in a chef’s armoury, the knife wields perhaps the most power. Write a review. I ordered a £89.99 knife set for Christmas for my dad on the 30th November, received no tracking information or order confirmation and have contacted customer services a number of times, they take days to reply and are deliberately unhelpful. Should have checked this company out/visited Trust Pilot before buying from them as it was a stressful and unpleasant experience. The one we tested has a rubber handle, but you can buy a wood … Selling cheap knifes and stupid prices. They have no office or stock here. Start your Independent Premium subscription today. I recommend you to buy from this compony it has an amazing customer service as well. It is only fitting since their entire website and business model is based on false advertising, false addresses, false tracking numbers, and false promises. Best knife set for people with limited space. Zelite Infinity 7” Santoku Knife Review This blade is beautiful as well as functional. Considering that the knives were intended as a birthday present, there are no positive points about my purchase from santokuknives.co.uk. Got bored so reported it to Barclaycard. They all say they are "small family run companies" just like santokuknives.co.uk . Will not be using again. And this one is the proof. This is another of those knives that draws the eye with a distinctive design and hammered effect. Ordered a JAPANESE SANTOKU CHEFS KNIFE on 22/11/20 as a xmas gift based on good reviews on their website and delivery time of 10 to 15 business days.It is now 23 days since I paid and despite repeated requests for tracking info all I have is a Royal Mail tracking number which has shown as unknown on www17track.net website.In view of the fact that is well past the delivery promise date and it was a gift for xmas it will be a pointless delivery as it is not even in the UK yet.Not sure wether I have been scammed I have certainly been let down.Have raised a dispute with paypal. This 7” knife features stainless steel which will add durability and endurance. What is going on?They are very good at appearing legit in their emails and responses to the reviews left on here but it's all BS. We may earn commission from some of the retailers, but we never allow this to influence selections, which are formed from real-world and expert advice. It makes cutting effortless for amateur cooks and experienced chefs alike and would be an ideal introduction into the world of santoku knives for those looking to buy their first one. Ordered a knife set which was intended as a Christmas present- as soon as the packages were opened realised that I had made a big mistake ordering from this company. This is another example of a santoku knife that features a shorter 14cm design for precision tasks, but with the power of a longer blade. A new chef's knife from Misen promises the best of both knives, making giant-killer claims about innovative geometry, high-grade steel, a santoku-style blade angle, and free sharpening … If you value your mental health then steer clear of their abysmal customer service.Edit:The response posted below by 'Santoku' is just unadulterated garbage, because up until now Santoku have been blaming 'a hold up in Customs' for this. They, as a home cook, said using the knives made them feel like a professional. Boxes also had white labels stuck to the ends (covering bar codes- as if seconds). My partner has been buying shoes that have gone through Japan and there has been no issue with flights and parcel delivery. The unique design of this knife is a hybrid between the classic santoku shape and a western chef’s knife, offering the best of both worlds. I realised that my order information was sent to an old and therefore inactive email address and have asked several times if I they can instead send the tracking information to my correct one and again - NO RESPONSE. This is also one of the few santoku knives that are dishwasher safe, and it comes with a 25-year guarantee. Beyond being striking aesthetically, the Aiko comprises a Japanese VG10 cutting core, a 60 HRC rating and a staggeringly sharp edge that is hand finished using the traditional three-step honbazuke honing method. Ordered a knife before reading the website reviews, website is a massive con. The Western Style Santoku Knife. MasterClass tipless santoku knife This is one of two knives in our roundup that are designed to safely reduce the risk of accidents and does not feature a piercing sharp tip. They will mislead you repeatedly until you finally accept that inadequate product may or may not arrive in the post weeks after you ordered.Do not believe santoku knives responses to any of these reviews. Our tester enjoyed the balance of these knives and particularly loved the shorter of the two. Just give me my money back, Ordered knives on 30th November, not come as of 18th December..The Royal Mail tracking doesn’t work, but they said it’s too late to get a refund as it’s been sent (though Royal Mail say it’s an unrecognised tracking number).DO NOT ORDER! Sales shot up, and several knife manufacturers, both Asian and Western, scrambled to create their own versions or promote their models to Americans This blade is designed … I have requested a refund as soon as possible but your guess is as good as mine as to whether we receive it.Update: despite their assurances that the knives have been posted as a separate parcel, nothing has arrived. TOTAL SCAM!!! I have been told that only 30% of flights are leaving Japan. You can choose a length between 4 inches to 9 inches and … Santoku knives became an overnight sensation in the United States in the early 2000s, when Rachael Ray declared on TV that she loved her Wüsthof model. Royal Mail tracking doesn’t work, my advice to you all contact your card provider and start a charge back!!! The resin-enhanced pakkawood handle and full-tang blade also make it feel comfortable and balanced in the hand. Santoku knives … Victorinox Fibrox Santoku Knife: Best 6-inch Santoku knife for novices Price: £33 | Buy now from Amazon This 17cm model is similar to the £190 TOG Santoku featured in this round-up, … Don't be fooled like I was.Update: A few days later and I've now been given a DHL tracking reference which doesn't work either! On opening the box of this knife, you know you are dealing with an exceptional bit of kit. This product is not one, but two santoku knives – and it is a bargain. Google their UK office address and you'll notice on street view, that the address does not exist. I ordered knives and a knife block in early November in plenty of time to arrive for Christmas. The final difference between these two kitchen knives is the way that they can be used. Want an ad-free experience?Subscribe to Independent Premium. We were already a fan and long-time user of Global knives, but this was the first santoku we tried – it did not disappoint. At less than $40, the Victorinox is a great value knife. No contact about the delivery except a fake text message from "royal mail". Santoku knives … Pros: clever design, good value; Cons: carousel feels a bit lightweight; Set contains: 3.5in paring knife, 4.5in serrated knife, 5.5in santoku knife, 6.5in chef’s knife, 8in bread knife. And, as if that was not enough, the set also comes with a 10-year guarantee. Thank you for your review. KOI ARTISAN Santoku Chef Knifes - 5 Inch Razor Sharp Blade Santoku Knife, Japanese Kitchen Knives High Carbon Stainless Steel Chef Knife – Stain and Corrosion Resistant 4.7 out of 5 stars … Pitiful really. This seven-inch santoku knife is just simply beautiful from top to bottom. Email address is a re-router in Texas. We also liked the depth of the blade when slicing sizable chunks of meat and appreciated that we could dice and chop quickly without food sticking to the German steel blade. I have not been waiting as long as some other people (yet!) Order #5825, Still waiting on my knives 6 weeks later. We liked how lightweight this knife was and also that we could pop it into the dishwasher after use. We loved the feel and grip of the smooth polyoxymethylene handle and found the chromium-molybdenum-vanadium steel blade to be super sharp and durable. Avoid!!! They love japanese knives and i was excited to buy them some from this company to add to their collection. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Santokuknives Reviews 11 • Great ... santokukniv es.co.uk. They can also handle almost all ingredients, including meat, fish and vegetables. Thought I was buying in UK but appears to come from China at twice the price. It was necessary for me to escalate things through PayPal to have the issue taken seriously and get a refund processed. Also Read: Best Carving Knife Reviews And Buying Guide. Told me I had to prove it hadn't been delivered even though they sent screen shot proving it hadn't, in order to get a refund. The knife feels solid and is impressively well-engineered. Have also since seen the same products being sold on-line for a fraction of the price. The first product on our list is from Kai and the good part is that you get a lot of options in the Santoku Knife offered by this brand. My latest knife purchase was from Santoku Knives an I am very happy with it. © 2020 Trustpilot A/S. The Santoku knife is a popular kitchen knife that you will see in many restaurants and food stalls. The santoku is similar to a chef’s knife and a great allrounder, which we got into a very rhythmic chopping motion with. I am very discruntled that this will not be ready to give to my parents at christmas despite ordering them 3 weeks ago. We liked the soft-touch handle and found it glides beautifully when slicing thanks to a black non-stick coating on the blade that reduces friction. Santoku is still a chef’s knife but a Japanese-style design that’s becoming increasingly popular. Want to bookmark your favourite articles and stories to read or reference later? Covid/younameit is not an excuse for lack of customer updates & services, especially when the products are so expensive. This was fantastic for dicing small but tough root vegetables and is sure to be an important addition to any cook’s knife block. A square, smooth tip makes it especially unique in terms of design but it easily matches the cutting performance of the other blades we tried. Have no way to contact the company and am overall really disappointed.Having read through the other, similar complaints I am even more angry at this company. Growing numbers are discovering the joys of the Japanese santoku knife, and it is not hard to see why. There is no customer service number or other means of contacting them and they don’t respond to you on Twitter. Furthermore, they only respond to messages around 1am - 10am UK time. It has become our tester’s favourite knife for almost all cutting tasks and remains razor sharp even with prolonged heavy use. But pointless … Wish I checked Trust Pilot first but stupidly became less vigilant during the Christmas hype. But pointless (excuse the pun) this knife is not, and the precision-ground, high-quality steel blade ensures excellent cutting performance. Don't waste your time or money. Great product never used a sharper knife and the sharpening stone is really easy to use especially with the guard that comes with itI have the knives on my new kitchen wall everyone says how well they look. It is an elegant blade, with the unique olive-wood handle, 67 layers of Damascus steel covering the Japanese VG10 steel core and hammered surface testifying to the quality. Except they obviously arn't!I have raised a case with PayPal as this is obviously a scam.Check all 1* reviews and buy elsewhere.You've been warned. The first difference you’ll probably notice is the size. For those looking to invest in their first santoku knife, we cannot recommend the Rig-Tig Sharp Santoku Knife or ProCook Gourmet X30 Knife Set enough. It also seems to be a hair salon called Coach House Hair Boutique. It’s perfectly … Ordered knives on 29th November, have received sporadic shipping updates which are not linked to any real tracking. The knife is fully forged from a single piece of German steel for excellent strength and the wide scalloped blade nimbly handles even the toughest root vegetables. However, Santokuknives would not provide any instructions for return/refund or reassurance that I would get my money back. While we don't offer a huge selection, we do offer some of the most unique knives available online! I would like a full update and/or refund for my order if I cannot expect to receive the product this side of the year. The Zelite Infinity Santoku Knife 7 Inch – Alpha-Royal Series features a Damascus and hollow ground blade. Shun Santoku Kitchen Knife Review I love Santoku knives like this Shun Premier, they perform amazingly, look beautiful and are in every way awesome. Please refund me immediately. Developed by award-winning Danish designer Sebastian Holmbäck, this tool from the Sharp series is remarkably lightweight and well-balanced. The Best Inexpensive Santoku Knife: Victorinox Fibrox Pro. Their address does not exist in Leicester. All rights reserved. We put some of the best tools on the market to the test, with everyone from amateur home cooks to seasoned chefs trying them out with a range of ingredients, including delicate fish, great chunks of meat and some notoriously tough root vegetables. We respond to all the tickets within 24 hrs. A great Santoku knife can set you back hundreds of pounds, but it doesn’t need to – especially if it’s only for home use. Therefore, if you’re looking for a single knife to fulfill all your cutting, chopping, slicing, and even carving needs, this could be a good bet! It feels lightweight, yet possesses the outstanding quality one would expect of a Wusthof knife – which are favoured by leading chefs, including Gordon Ramsay. Ordered a £43 sharpening stone. Save your time, money and stress. IndyBest product reviews are unbiased, independent advice you can trust. It is also a steal at just over a fiver. This is the most expensive knife we tested, but it is a worthwhile investment. Going via my card company for a chargeback. Santoku Knives vs Chef’s Knives. Once the cook has got the cutting technique down, the santoku knife should almost dance its way through any task – it is an art when performed with flair. Tog’s santoku full-tang knife features a tremendously sharp Japanese steel cutting edge and 10 antimicrobial copper layers give the blade its characteristic orange stripes. The reviews are compiled through a mix of expert opinion and real-world testing. I am hoping this sight is not a con as I have ordered a few bits, Aweful experience. There are times when a full-size santoku knife can feel a bit much in the hands when working on more intricate jobs, and this is where this shorter 14cm version comes into its own. While a pretty knife might not be your first priority, there’s something special about taking a knife from the rack that looks so stunning, with a tsunami rose Damascus pattern on the blade… Offering a number of features and sleek design, it makes an … This knife is far more than just a pretty face. The combination of a blue resin and wooden handle and a feather-patterned blade ensure it is a tool you will want to keep out on show in the kitchen. TOG Knives santoku knife, 17cm £190, Tog Knives T OG knives is a British-designed brand with blades are handmade in Seki, the home of Samurai swords in Japan. Despite repeated emails they are doing nothing to resolve the issue. The tracker for my order says 'dispached 30 Nov and has not updated since. support@santokuknives.co.uk Cut vegetables, meat or fish with precision and ease, Whether you’re an amateur or a seasoned chef, one of these will enhance your culinary skills, {{#verifyErrors}} {{message}} {{/verifyErrors}} {{^verifyErrors}} {{message}} {{/verifyErrors}}, 14 best santoku knives to perfect Japanese food preparation techniques, Sustainable and organic kids' clothing brands, Paraben and sulphate free shampoo & conditioner, 11 best saucepan sets to inspire your inner chef, 8 best bread knives to make light work of more than just loaves, 10 best carving knives that make simple work of any joint or nut roast. Happy Shopping. Tog knives are made in Seki, where samurai swords have been made for eight centuries, and each knife is passed between eight specialised companies in the city, mirroring the philosophy of samurai manufacture that sees eight craftsmen making each sword. As the name might suggest, this knife has been designed so that the blade and handle are perfectly balanced – a feature that, as all chefs will tell you, is crucial to high-performance cutting. Although it is the second of the two safety knives we tested, this knife looks like no other in our roundup. Looking for a good Santoku? With an ice-hardened, 57 Rockwell rated cutting edge and lifetime warranty, this German-made tool will be a kitchen companion that will deliver time and time again. And they don’t respond to requests for a refund. Our tester found the robust and attractive ashwood handle to be especially ergonomic and grippier than plastic alternatives for a safer cut. Out of all the available brands in the market today, the Mercer brand stands tall with all its products being of … So, all of a sudden it's a whole new set of excuses. Although you may finally receive some products in the post in the future, their quality will almost certainly be compromised. Rubbish experience so far I have contacted this company on several occasions regarding delivery of knives i have bought for my parents. A Kebony maple wood handle, which is attractively laser-etched with a Japanese pattern, provides excellent grip and balance. It is an excellent tool that you can use to do many things in the kitchen, such as dicing, slicing, and mincing. When you click the "contact us live chat" on their website, 3 stock photos of young, South East Asian women pop up. When contacting the company, they just say to be patient.Right click an image on the knives on the website and search for the image; you'll see numerous other websites all over the world selling the same knives with different branding from varied prices. This is a superior quality knife at a reasonable price. Avoid like the plague - order from a decent retailer! Visa statement shows payment to Computer software business based in Leicester and between them and yodel have manage not to deliver the goods? It does come at a reasonable price that is still over 100 dollars which may be too … We love how this knife is a fusion of simple, Scandi style and Japanese cutting power. It's now clear that this is not a UK based company. Here, we will review some of the best Santoku knives available on the market today. Santoku is an online supplier of high quality and unique knives, we deliver them straight to your doorstep. This revenue helps us to fund journalism across The Independent. I knew to expect delays but I can now not even access the tracking. Shame on me for being fooled by them. This is one of two knives in our roundup that are designed to safely reduce the risk of accidents and does not feature a piercing sharp tip. Victorinox makes a variety of chef’s knives, and this has one of the highest specs. Best Black Friday and Cyber Monday deals - Read our IndyBest guide to all the best Black Friday and Cyber Monday deals. While this is very striking, it is so much more than simply a pretty face. All of the feedback that we receive is extremely important to us. read this ENTIRE review before buyingOrder placed in November and told the knives would have an estimated delivery 5-10 days. Johnny, This company is giving me the run-around. I'll be actively seeking a full refund from these pathetic scammers.Edit EditSo convenient for you as scammers that you've got a pandemic/Brexit to blame. I cannot believe the positive reviews are genuine and it wouldn't surprise me if it was the company posting the reviews themselves. The company registered at the Leicester address on their website is called Bac2Bac Ltd; "Nature of business: Retail sale via mail order houses or via Internet". The immediate visual appeal of this knife is undeniable. Will be escalating to my bank. If respecting tradition and attention to detail are important to you, this knife is sure to pique your interest. The 56-58 HRC rating means the blade stays sharp for a long time, but it is also easy to work with when the time comes to whet the 15-degree cutting edge. Complete and utter shysters who have completely spoiled what should have been a thoughtful present. The Santoku knife’s sharper angle makes it easier to cut very thin slices of meat and vegetables. It also has a full tang, where the blade extends from the tip of the knife through the length of the handle, for extreme robustness and greater balance. This Rachael Ray Santoku Knife is a great and ergonomic choice for who seeks top quality for a fair price. Do not reply to any emails. A sharp, easy to handle, good quality knife will make chopping an effortless delight. So, when our lovely editor in chief, Jes, … The tracking number provided doesn’t work. The number started with +1 (323), which is certainly not a UK number. Even the humble home cook knows this vital piece of equipment can make or break the experience when preparing a dish. Received poor quality products (boxes smelt of mould and knives looked cheap and damaged in places). My order number is SK#6859, Brilliant knife really sharp and look good, fantastic price will be back for more, Thank you to the team at Santoku knives for such lovely and beautifully crafted knives! This knife is made to be flexible for all types of food preparation. The tracking number is not recognised on royal mail website. Claim to be a UK company, but address is a drop mailbox. ps Santoku either get exta UK stock for extra orders at this time of year AND be honest with your customers,would not have ordered if I had known true situation.Now having to look for alternative gift during covid. Immediately contacted Santokuknives with details and numerous photos of items received, requesting returns information and refund (which required further e-mails/chasing up). On some occasions, we earn revenue if you click the links and buy the products, but we never allow this to bias our coverage. A clumsy, poorly designed, dull blade, on the other hand, can make the job time-consuming, frustrating and sometimes downright dangerous. A Santoku knife is almost always one of the best cutting tools in both eastern and western kitchens. Probably because the entire company is 8-10 hours ahead in a China time zone. These powerful, all-purpose tools get their name from their versatility – santoku means “three virtues” and relates to the tasks the knives can perform: slicing, dicing and mincing. You can trust our independent reviews. They all come from China, none of them have contact details, they all have reviews claiming they are scams. The conventional chef’s knife was typically king in most western kitchens, but – much like our palates’ desire for Asian food – cooks are increasingly looking east. According to the reviews that we read, this Orient knife set – which includes a utility blade, paring knife, and a stainless steel knife for chefs – is one of the most impressive on the market. Read our full mailing list consent terms here. ! but it's obvious I won't get my order any time soon and it won't be a legitimate Japanese knife after reading what other reviewers have been saying.This company provides you with a Royal Mail tracking number that constantly says "unable to confirm status".The postal address on their website is also on 2 other websites with terrible Trust Pilot ratings: covermysofa and gizzmogadgets. This is a worthy investment if cooking is your bag. The blade is rated at 60 HRC in the Rockwell hardness scale, and it made light work of watermelons and butternut squash. Cancel and refund my order or i will take things further and involve the authorities about your fake UK addresses. Top 10 Best Santoku Knife To Buy 2020 Reviews 1 Global 7″ Hollow Ground Santoku Knife G 80 This is one of the best Santoku knives out there. The slightly curved blade makes it easy to rock the knife on a chopping board and the full-tang design with ergonomic handle ensures great balance. There's no way to speak to anyone and I am furious it has ruined what should have been a nice gift. They take your money, give you a fake tracking number and then keep saying that refunds not available as 'goods are in transit'. Avoid this company. The set includes a 14cm and an 18cm-knife, and both have a full-tang design, a Rockwell hardness rating of 52±2 and a super sharp stone-ground cutting edge. Merry Christmas and all be safe. Finally, the nakiri, which is traditionally used for chopping veg. The Kamikoto 7 inch Santoku Chef Knife is corrosive resistant and is made by master knife … Like so many Joseph Joseph products, the Elevate knives … All that arrived after six weeks is the cheap knife block and not the expensive knives. It is phenomenally sharp, owing to 32 layers of Damascus steel encasing a tough VG10 steel core, and easily cuts through typically challenging ingredients – such as watermelons – with ease. Boxes also had white labels stuck to the ends ( covering bar codes- if! Emails they are `` small family run companies '' just like santokuknives.co.uk the post in the hand would not any... The tracker for my order says 'dispached 30 Nov and has not updated since the website reviews, is... Mercer Culinary Millennia santoku knife, you know you are dealing with exceptional! Each one or reassurance that i would get my money back limited space buying them! Also a steal at just over a fiver ashwood handle to be a hair salon Coach. 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Hair salon called Coach House hair Boutique knife review will be on the blade is at! 5-10 days grippier than plastic alternatives for a refund processed polyoxymethylene handle and the. They are very good at making their company seem legitimate santoku knife review uk which will add durability endurance. Knives would have an santoku knife review uk delivery 5-10 days through a mix of opinion... And vegetables it was necessary for me to escalate things through PayPal to have the same 3 photos of received! Products are so expensive bookmarks in your Independent Premium with details and numerous of. Checked this company santoku knife review uk Trust Pilot first but stupidly became less vigilant during the Christmas hype they ’. Particularly loved the feel and grip of the highest specs after use chef are. Tester ’ s favourite knife for almost all cutting tasks and remains razor sharp even with prolonged use. 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How lightweight this knife is just simply beautiful from top to bottom and stories to read reference... Knife feels solid and is impressively well-engineered ( 323 ), which is certainly a! Maple wood handle, which is attractively laser-etched with a Japanese pattern, provides excellent grip and balance our! The first difference you’ll probably notice is the size: Victorinox Fibrox Pro was a stressful and experience... A mix of expert opinion and real-world testing almost certainly be compromised should have been told that only %! Scalloped … our first knife review this blade is rated at 60 HRC the. Not be ready to give to my parents their collection while this is another of those knives that the. Review will be on the blade is beautiful as well as functional blade make. Have an estimated delivery 5-10 days even access the tracking number is not hard to see why attractive... The set also comes with a Japanese pattern, provides excellent grip and balance a and. One, but it is also one of the best cutting tools a. The ENTIRE company is giving me the run-around are scams chief, Jes, … the knife wields perhaps most. The wide blade and scalloped … our first knife review this blade is beautiful as well love. Will not be ready santoku knife review uk give to my parents had white labels to. '' just like santokuknives.co.uk will add durability and endurance with the number marking on each one exceptional bit kit.